How to fix a frozen Apple iPad 2
We show you what to do if your iPad 2 ever freezes or becomes unresponsive
While Apple has done its best to make the iPhone OS incredibly stable on the new Apple iPad 2, every device has a few hiccups now and then. Occasionally, your iPad 2 may freeze or hang during usage and it also might not respond to the Home button, Sleep/wake button or the touchscreen.
Here are three measures you can take if your iPad 2 ever becomes unresponsive:
- Restart the iPad 2: Press and hold down the sleep/wake on the front of the iPad 2 for few seconds until the red slider appears, slide this across to shut the iPad 2 down. Restart the iPad 2 by pressing the Sleep/wake button on the top until the Apple logo appears.
- Reset the iPad 2: If restarting the iPad 2 doesn't work, you will need to reset it. You can do this by pressing the Home button and the Sleep/wake button on the top the iPad 2's case and holding them down at the same time for 10 seconds. The iPad 2 should then reset itself.
Restore the iPad 2
If neither of these two options fixes your unresponsive iPad 2, you will need to restore the iPad 2 to its original factory settings:
- First make sure you have a USB 2.0 connection cable from Apple and the latest version of iTunes installed
- Connect the iPad 2 to your Mac or PC and launch iTunes
- In the Devices section click on the iPad 2 icon then the Summary tab, and then click on the Restore button
- When prompted, click on Back Up to back up all your iPad 2's files and settings
- Then click on the Restore button
This will restore your iPad 2 to its factory settings and install the latest version of the iPad 2 operating software. Once this is completed, the iPad 2 will restart.
You can now restore all of your iPad 2's media and settings from your most recent back up file.