Android beats iPhone 5 in US user satisfaction

News 13:41, Feb 11 2013

Four Android phones beat iPhone 5 in user satisfaction in the U.S.

Android just beat the iPhone 5 in terms of user satisfaction in the U.S., although Apple still beats out Android overall (with the other iPhone models combined). This hardly comes as a surprise since the four Android phones that topped the iPhone 5 are good enough: Motorola Atrix HD, Motorola DROID RAZR M, HTC Rezound 4G and Samsung Galaxy Note 2. OK, perhaps the list is a little weird.

I'm surprised to see that the Galaxy S3 isn't number one on that list, but I guess users have spoken and maybe more people are content with the Atrix HD than Galaxy S3 users were with their devices. Or perhaps the type of user that would buy the Atrix HD is the type that could care less about all the bells and whistles of the latest and greatest Android smartphones. This is speculative, of course, but some of the devices on the list are very old.

OnDevice research is the firm that conducted the test, polling 320,000 users in six different countries, so this wasn't some paltry poll of 1,000 users in one small area in the U.S., where almost 100,000 users were polled.

Perhaps price has much to do with user satisfaction, too. All of those Android devices in the top four list can be had for anywhere between a dollar and $150, depending on where you buy them from. And if you're going to get a decent device like the HTC Rezound for a buck from a place like Amazon -- a phone so old that I'm not sure it's on sale anymore, your likelihood of having a higher rate of satisfaction becomes greater than paying for a Galaxy Note 2 for $300.

However, when all of these devices are clumped together, Apple still comes out on top, with iPhone 4, 4S and 5 users happier overall than their Android counterparts. So maybe that counts for something.

[Via: The Next Web]

Sponsored Links