Apple readying fix for iOS 6.1 Exchange issue

News Tony Crammond 04:06, Feb 14 2013

A fix for the Microsoft Exchange problems caused by the iOS 6.1 update is in the works

A bug which is apparently causing a problem between iOS 6.1 devices and Microsoft Exchange servers has been isolated, according to Apple, and a fix is being planned for the next update to its iOS mobile platform.

The issue, which is reportedly causing iPhones and iPads to cause ‘excessive logging’ on Exchange Servers, was noticed after the recent iOS 6.1 update, prompting I.T. departments up and down the country to ban iOS-powered devices from using their servers, but their call for help hasn’t gone unnoticed it seems, after Apple made note of the problem in a bulletin posted to its support page.

A make-shift workaround has been posted for now, which, in true I.T. help desk style, instructs users to switch off calendar syncing for 10 seconds, and then switch it back on again, but a full fix is expected to roll-out in the iOS 6.2 update, though no time frame has been put in place as to when users can expect it.

Speaking on its support page, Apple stated:

"Apple has identified a fix and will make it available in an upcoming software update. In the meantime, you can avoid this bug by not responding to an exception to a recurring event on your iOS device. If you do experience the symptoms described above, disable then re-enable the Exchange calendar on your iOS device…

The company went on to say that users who have been experiencing shoddy battery life since updating to iOS 6.1 may well be able to attribute it to this issue, citing the extra work being done by the mobile device as a possible battery drain.

The update hasn’t been the most successful for Apple. Numerous complaints have been made since it was pushed out, with users complaining of things ranging from non-functioning hardware keys, to their devices running hot, and Apple even had to push out a minor bugfix within ten days to iPhone 4S users, who reportedly suffered loss of cellular data services after the update.

Here’s hoping iOS 6.2 puts right the majority of those wrongs, and remember Apple: measure twice, cut once!

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